Sunday, November 29, 2009

2012

Its the name of the movie released in November-2009. The movie is based on the 2012 phenomenon.

High concentration of neutrinos from the solar flares increase the temperature of the earth's core rapidly causing the crustal displacement. As a result, there are massive earthquakes, megatsunami all over the world. And the movie centers on how some people (from all over the world) manage to escape from this natural disaster.

The movie did make us to think how far technology has gone. The movie provides a great visual treat and brings us to edge of the seat. A must see movie.

Also it was interesting to see the audiences going crazy over a scene which highlights that it is an Indian scientist who found and warned about this disaster first to the world.

There is a scene in which the president of united states says that the people should be made aware of the disaster to happen. They should know all we have is few minutes of life. And that will provide them the time to show their love for others, re-unite broken hearts, say sorry to their fellow people for bad encounters and so on.

Post the movie, I was thinking about this particular scene. I wish for such a time in which people would show their love for fellow human-being. And if it is to come only in such a scenario, then I wish such a disaster to happen.

We are not of aware of what the worst is happening among us. If it is crust for earth, it is attitude for human beings. Both brings worst for they go wrong. We don't know about when, how the former would go wrong as it is not in our hands. But the latter is in our hands and it is already heading towards the wrong side.

Today, even we are not willing to provide/allow what our fellow human-beings are deserved to have/possess. A simple example - traffic signals. We are not willing to allow the other side of the traffic to use their turn. The most time we think is 'I'. 'I' ALONE should keep going.

The other concern is the life of people across the world is not balanced. At one side, people are spending lavishly for one time food. Whereas on the other side there are people who cannot make it once a day. The point is, the percentage of former is very very less compared to the percentage of latter. As said in one movie "Rich gets richer, poor gets poorer".

Also mostly we talk about - the growth percentage of wealth of Bill gates, Ambani, Ratan Tata and a few to name. What is the growth percentage of number of Bill gates, Ambanis and Ratan Tatas?

At big bazaar

I was staying with my brother who is civil engineer working in a construction company. He had switched company that placed him in a project at Tuticorin. Hence he was busy with the shifting process to Tuticorin from Chennai. He wanted to purchase some clothes. He asked me to accompany him for the purchase.

That day after office hours, I accompanied him to Big Bazaar, Vadapalani. It was around 8:30PM. We made the purchase. My brother have took a couple of trousers that needed length alteration. We were asked to approach the help-desk. It was 9:30PM by that time.

We reached the help-desk. There was a customer arguing with the staff at help desk. The customer wanted to gift wrap an item bought by her then. But the staff at help-desk said that gift wrapping cannot be done as the staff who does the gift wrapping has left by 8:00PM. The customer asked why she was not made aware of that before the purchase. She said that if she was made aware before purchase, she would have gone to some-other shop.

She had a point. Yes, why the customer is not made aware of that before the purchase. At-least a notice mentioning that should have been placed at the help-desk.

What made worse is the behavior of the staff at help-desk towards that customer. He started to talk bitterly. And at one point, the staff asked the customer to leave the place.

Next is our turn to get the length of trousers altered. We aren't special. We too got the same response. The staff who does the length alteration left by 8:00PM. As I witnessed what happened before, I left the help-desk without the alteration get done.

As all the services for the product they sell gets over by 8:00PM, what is their point of keeping the shop opened after 8:00PM. Instead to say no to customer, it is better to shut the door.

And the staff at the help-desk forget that they depend on customers.

The famous quotation about customer by Mahatma Gandhiji:
A Customer is the most important visitor on our premises.
He is not dependent on us.
We are dependent on him.
He is not an interruption on our work.
He is the purpose of it.
He is not an outsider on our business.
He is a part of it.
We are not doing him a favor by serving him.
He is doing us a favor by giving us an opportunity to do so.

Tuesday, November 03, 2009

Anger - how to deal with it

Anger is an emotion that all humans have. No-one can raise their hands for they don't possess it. Of-course many psycologists say anger has functional value for survival.

But anger as an emotion may affect personal or social relationship. Yes, someone's action may bring back our reaction in anger. Such reactions may affect our relationship with those persons. Sometime it draws the conclusion of ending the relationship with those persons.

As we know, it is very difficult to build a relationship. Breaking/hurting such built relationship within minutes is too hard to digest. So how to save the relationship during such scenarios?

We could not control anger in most cases. The crack on the wall of relationship develops at the time of emotion 'anger'. This is because at the time of anger we most probably think about the other person on negative shade. And even whatever good he/she did/does/will-do for us, we might be seeing him with negative perspective. This builds the enmity.

So the simple thing what we can do is, while we are angry with someone forget them for a while. 'A while' could be the time until we are out of the emotion 'anger'. In simple words we can say "don't take any decision at any emotion".