Post-paid to pre-paid conversion - Airtel

Recently I changed my post-paid Airtel connection to pre-paid connection in Chennai (Tamil Nadu). I thought its worth to post here what one has to do for converting the post-paid connection to the pre-paid connection .

First it is a must to visit a near-by airtel showroom for doing this. We need to carry the following while we go there,

• a passport size photograph,
• an address proof (driving license) and
• an ID proof (pan card).

On providing the above, the airtel customer care executive would give  a form for buying (Rs. 50) a new sim card. This new sim card is for the prepaid connection we are to get. Then we have to pay the outstanding bills (if any) for the post-paid connection we are to close. After which the processing for post-paid to pre-paid conversion would be initiated by the airtel customer care executive.

After initiation the whole conversion process would take at least three days. First the sim card for the post-paid connection would be de-activated within three days from the day we applied for the conversion.

After that we should replace the old sim card with the new one.  And then we have to call the airtel customer care (I was asked to call 59059) from the new sim card to activate it. Unless we call the airtel customer care and provide the information (like name, father's name and address) they ask for confirmation, the connection won't be activated.

Once you call the customer care and confirm your identity, the sim card would be activated within next 15 minutes.